Ski pass information Hochzeiger ski resort

The following are the general terms and conditions of Hochzeiger Bergbahnen Pitztal AG and all important ski pass information for your winter sports holiday at Hochzeiger ski resort.

Opening hours winter 2024/2025

Ski operation from 29.11.2024 until 25.04.2025 daily from 8.45 am until 4 pm (gondolas until 4.30 pm).

Ticket office opening hours during the winter season

When the mountain railways in operation, our ticket office is opened daily between 8.30 am and 5 pm.

Payment methods

In addition to cash (euro), the cableway offices accept the following methods of payment: EC card (debit card), Mastercard and VISA. (Please observe the limits of your credit or bank card.)

Advanced Purchase

From 14:00. Please use advanced purchase to avoid waiting times the next day. Many landlords offer the opportunity to purchase ski passes directly from them. Please check with your landlord. Hochzeiger ski passes with a validity from 2 days until 11 days, which are bought at one of our sales points one the day before the validity starts, can be used on the purchase day from 2 pm at the Hochzeiger ski resort.

Lost Cards

Lost ski passes for 1 and 2 days will not be replaced. If a Hochzeiger ski pass is lost with a least 3 days validity, you will receive a replacement card against presentation of the purchase receipt (Stop number receipt), payment of a processing fee of ten euros and a deposit of two euros for the new key card, for the remainder of its validity. The value of the lost card will not be replaced.

Refunds Hochzeiger ski passes

Refunds of Hochzeiger ski passes only take place in the event of ski accidents, which must be certified by a doctor practising in the ski region or by a nearby hospital. Refunds will be made if the ski pass and purchase receipt (stop number receipt) are immediately submitted to the cableway office. All days count as used until submission of the ski pass. If that is before 10 am that day is not counted as used. It is not the date of accident which matters but the time of submission. A medical certificate can be produced at the latest the next day. For family members or accompanying persons, who have to leave early with the injured person, there will be no refund! For illness, early departure, non-operation of cableways or lifts for reasons which are beyond the control of the company, such as poor weather and natural disasters, and non-operation of individual installations or closures of descents, there will be no refund and no claim for extension of the ski pass will be entertained. At the beginning and end of the season, it is possible that only a limited ski operation is available.

Extensions

Hochzeiger ski passes from 5 days validity an more can be extended without interruption day directly for one day to a special price of € 41.00 for adults, € 31.00 for youth and € 23.00 for children. For the extension, the skipass and the purchase slip must be shown at the Hochzeiger ticket office.

Piste Opening Times

Pistes are opened daily from 8.45 am until 5.00 pm. The usage of the pistes outside those times is dangerous (preparation with piste-maintenance vehicles, cable winding and so on) and forbidden! Please be careful when snow installations and piste equipment are being used.

Toboggan run Opening Times

The toboggan run is open daily from 9.00 am until 5.00 pm. Every Thursday is night tobogganing! On Thursday the toboggan run is open from 9.00 am until 5 pm and from 7.30 pm until 12 pm. (only if the toboggan run is in operation)

Piste Rescue

The piste rescue emergency number in the Hochzeiger ski area is: 0043 (0) 5414 / 87000-79. A service fee of € 240.00 is charged for first aid treatment in the Hochzeiger ski resort.

It's not worth breaking the rules!

Anyone found in controlled zones without a valid ticket or one that is misused, must also pay an additional carriage fee of € 126.00.

Lost and fund office at Hochzeiger

Have you lost something? Ask at the Hochzeiger cableway office.
Tel.: 0043 (0) 5414/ 87000-76

Fresh Snowfall

We strive to provide our guests with perfect slope conditions every day. However, when fresh snow falls it is not always possible even with all grooming machines deployed to prepare all the slopes simultaneously. And in some weather and snow conditions, fresh snow does not always bind to the older snow underneath, and the new snow can still shift around and form new drifts and irregularities. Unfortunately, this cannot be prevented with even the best grooming of the slopes.

Excerpt from the General Terms and conditions

Please understand that our office personnel can make no exceptions to the tariffs. The ski passes are not transferable and must be produced on request by our supervisory staff. Retrospective exchange and the extension or alteration of validity terms are not possible. Cards not purchased at the offices and lost cards are stopped by the card readers. Misuse will result in the ski pass being withdrawn! (Attempting to transfer a ski pass to another person constitutes misuse.) We would like to note that photos for control purposes are made at the control points in the ski resort.The right is reserved to make a report to the authorities. The tariff and transport conditions apply. We would point out that under railway liability laws only guests with valid passes enjoy insurance cover. If the transport conditions are breached, ski slope closures are ignored, the skiing bans in forests or FIS rules are violated, exclusion from transport will be the result. In serious cases the ski pass will be withdrawn without compensation and a report to the authorities may be made. The general terms and conditions of Hochzeiger Bergbahnen Pitztal AG apply.

Liability Disclaimer for Cards

Individual services to which the bearer of this card is entitled are provided by legally independent businesses. The business selling the card only acts as representative for the other businesses. As such, each individual business is responsible for the provision of individual services and for compensation in the event of any and all calamities.

Information referring § 24 DSG 2000 to Photo Compare

Please note that for the purpose of entry control, a photo of the lift pass owner will be taken for reference when first accessing a turnstile fitted with a camera. Our ski lift staff will check this initial reference photo against photos taken every time you pass through turnstiles fitted with a camera. This initial photo will be deleted immediately after the lift pass expires and all other photographs taken are deleted 30 minutes (at the latest) after passing through each turnstile respectively. Please note that you may also purchase ski passes that are configured not to take pictures when passing through turnstiles, but holders must be prepared to be spot checked by our ski lift staff.

Printing and other errores reserved.