Data privacy policy

The Pitztal Tourist Board operates several services accessible via the Internet (hereinafter referred to as TVB Pitztal services) such as pitztal.com(www.pitztal.com), Pitztal Blog (https://blog.pitztal.com), Pitz Alpine Glacier Trail(www.pitz-alpine.at), Glacier Marathon(www.gletschermarathon.at) and Pitztal Wild Face(www.pitztal-wildface.com). With this privacy policy, the Pitztal Tourist Board would like to explain to you which personal data is processed for which purpose and in which form for TVB Pitztal services.

We take the protection of your personal data very seriously. Personal data (in particular name, address and e-mail address) will only be processed by us in accordance with the provisions of Austrian data protection law. The use of our TVB Pitztal services is generally possible without providing personal data. Insofar as personal data is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible. The following points provide information about the type, scope and purpose of the collection, processing and use of personal data.

For technical reasons, the following usage data, which a user's Internet browser transmits to TVB Pitztal Services, is recorded:

- Browser type and version;
- Operating system used;
- Website from which the user visits TVB Pitztal Services (referrer URL);
- Website visited by the user;
- Date and time of access;
- Internet Protocol (IP) address of the user's computer.

This data is stored separately from any data that may have been disclosed and evaluated for statistical purposes in order to optimize the website and the offers (see also point 7 of this privacy policy).

The personal data you provide (such as your name, address and email address) will be used by the Pitztal Tourist Board as follows:

- To book accommodation, a package deal, an activity, a voucher or to make a non-binding enquiry about accommodation via the Pitztal Tourist Board’s services, you must provide your contact details. You are only required to complete the fields marked with an asterisk (name, address and email address, as well as the names and dates of birth of the travellers), along with details relating to the enquiry (e.g. dates of stay). Any further details (such as a telephone or fax number) are not mandatory.

- To get in touch via a contact form or to make a group enquiry on TVB Pitztal’s services, you must provide your contact details. You only need to complete the fields marked with an asterisk (name, address, email address and telephone number), as well as details relating to the enquiry (e.g. dates of stay). Any further details are not mandatory.

- To create or book a Keycard (mountain railway ticket) via TVB Pitztal services, you must provide your personal details. You are only required to fill in the fields marked with an asterisk (name, address, gender, date of birth and email address), as well as details relating to your enquiry (e.g. validity period). Any further details (such as company name) are not mandatory.

- To book the Pitztal Almenbus via TVB Pitztal services, you must provide your contact details. You only need to fill in the fields marked with an asterisk (name and telephone number), as well as details relating to your enquiry (e.g. departure date). Any further details are not mandatory.

- To order brochures and shop items via TVB Pitztal’s services, you must provide your contact details. You only need to complete the fields marked with an asterisk (name, address and email address).

- You have the option to subscribe to our newsletter. To subscribe, you must provide your email address; further details may be provided on a voluntary basis. Processing is carried out on the basis of your consent in accordance with Article 6(1)(a) of the GDPR. Registration takes place via the double opt-in procedure.

We use the newsletter service provided by MICADO Digital Solutions GmbH, Hammerschmiedstraße 5, 6370 Kitzbühel, Austria, to manage and send the newsletter. The data you provide when subscribing to the newsletter is transferred to Micado for the purpose of managing and sending the newsletter and is processed on our behalf.

You may withdraw your consent at any time with future effect. To do so, you can use the unsubscribe link included in every newsletter. Once you have unsubscribed, your data will be deleted from the newsletter distribution list or blocked from further distribution, provided that this does not conflict with any statutory retention obligations.
The personal data you provide will only be processed and used by the operator to the extent necessary for handling your enquiry and/or providing the requested service. In the course of this data processing, the operator will pass on the personal data collected to the following third parties:

- Google, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
- MICADO Digital Solutions GmbH, Hammerschmiedstraße 5, 6370 Kitzbühel, Austria
- feratel, operated by feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, Austria
- Starjack, operated by SJack GmbH, Am Bühel 6, 6830 Rankweil, Austria
- INCERT eTourismus, operated by INCERT eTourismus GmbH & Co KG, Lederfabrik Linz office, East Entrance, Leonfeldnerstraße 328, 4040 Linz, Austria
- Hochzeiger, operated by Hochzeiger Bergbahnen Pitztal AG, Liss 270, 6474 Jerzens, Austria
- Pitztal Glacier & Rifflsee, operated by Pitztaler Gletscherbahn GmbH & CoKG, Mittelberg, 6481 St. Leonhard im Pitztal, Austria
- Kaunergrat Nature Park, Pitztal-Fließ-Kaunertal, 6521 Fließ, Gachenblick 100, Austria
- Holiday Reisen, Liss 233, 6474 Jerzens, Austria
- Taxi Kirschner, Piösmes 143, 6481 St. Leonhard Pitztal, Austria
- Member businesses of the Pitztal Tourist Board

We sometimes use so-called "cookies". Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of TVB Pitztal services may be restricted. This enables us to recognize multiple use of the TVB Pitztal services by the same user.

Registration is generally not required for the use of TVB Pitztal services. However, after your registration on TVB Pitztal services, you will also receive access to starjack (SJack GmbH). By registering, you give your conclusive consent in accordance with Art. 6 para. 1 lit. a GDPR that your entered personal data (name, address, gender, date of birth and e-mail address) will be stored by the operator and used for the provision of additional content. The personal data will be stored for the duration of the registration and thereafter and then deleted. The purpose of further storage after the end of registration is to be able to identify the controller in the event of any legal violations. It is therefore in the overriding interest of the operator in accordance with Article 6(1)(f) GDPR. You will receive more information about the additional content during the registration process.

When participating in the competitions offered on TVB Pitztal services, personal data (name and address) are collected. By participating in the competition, you give your conclusive consent in accordance with Art. 6 para. 1 lit. a GDPR that the personal data you have entered will be stored by the operator and used for the implementation of the competition, in particular for the assignment of the participation applications to the respective participants and for the determination and notification of the winners. They will be stored for the duration of the competition and for the processing of any claims for prizes and damages and then deleted. By participating, you agree to your name being published on TVB Pitztal services and on Facebook, Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, if you win.

We use Google Analytics, a web analysis service of Google Inc. (hereinafter "Google"), to improve and optimize the TVB Pitztal services. Google Analytics uses so-called "cookies", text files which are stored on the user's computer and which enable an analysis of the use of the TVB Pitztal services by the user. The information generated by the cookie about the use of TVB Pitztal services is usually transferred to a Google server in the USA and stored there. We use the function "Activation of IP anonymization" on TVB Pitztal services. However, this means that your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of the TVB Pitztal services, Google will use this information to evaluate your use of the TVB Pitztal services, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. By using the TVB Pitztal services, you consent to the use of the data collected about you in the manner described above and for the aforementioned purpose. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of TVB Pitztal services. You can also prevent the collection of data generated by cookies and related to your use of TVB Pitztal services (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

The TVB Pitztal services use Google Remarketing. Google Remarketing is an advertising service from Google that can be used to target previous visitors to the website. Third-party providers, including Google, place ads on many different websites on the Internet. For this purpose, cookies are stored on the user's end device and used to place ads based on a user's previous visits to TVB Pitztal services when visiting another website later. Users are identified via cookies set in the web browser. With the help of cookies, user behavior when visiting the website can be analyzed and then used for targeted product recommendations and interest-based advertising. If you do not wish to receive interest-based advertising, you can use the Ads Preferences Manager to disable Google's use of cookies for these purposes and customize ads on the Google Display Network by visiting the DoubleClick opt-out page. Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the network advertising initiative and deactivating the use of cookies in the browser settings. Further information can be found at https://support.google.com/adwords/answer/2453998?hl=de

Google website on data protection and terms of use

The TVB Pitztal services use Facebook Custom Audiences. Facebook Custom Audiences is an advertising service of Facebook Inc, 1601 S California Ave, Palo Alto, CA, 94304, USA, with which previous visitors to the website can be advertised in a targeted manner. Facebook uses cookies to place ads based on a user's previous visits to TVB Pitztal services. Users are identified via cookies set in the web browser, which are stored there for a period of 90 days. With the help of cookies, user behavior when visiting TVB Pitztal services can be analyzed and then used for targeted product recommendations and interest-based advertising. If you do not wish to receive interest-based advertising on Facebook, you can unsubscribe here: https://www.facebook.com/settings/?tab=ads

This website uses the Floodlight Tag from DV360 to measure the effectiveness of our advertising campaigns, to limit the frequency with which you are shown a particular advertisement and to only show advertisements that are relevant to you and your interests. In particular, information about the advertisements you have clicked on and your previous usage behavior on third-party websites is collected and stored. The cookie ID tells Google which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a Google ad and later visits our website with the same browser and makes a purchase there. The cookies do not contain any personal information such as e-mail addresses, names or addresses.

You can manage and revoke the storage of cookies at any time by making the appropriate setting in the consent management solution.

Further information on Display & Video 360 by Google can be found at marketingplatform.google.com/about/display-video-360 and support.google.com/displayvideo/answer/9059464 , as well as on data protection at Google in general: policies.google.com/privacy

We use social plugins (e.g. share, like buttons) of the following social networks on the TVB Pitztal services:

- facebook.com, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, more information at https://de-de.facebook.com/policy.php
- twitter.com, operated by Twitter, Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, more information at https://twitter.com/privacy?lang=de
- instagram.com, operated by Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA, further information at https://help.instagram.com/155833707900388
- google+, operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, more information at http://www.google.com/intl/de_ALL/policies/terms
- pintertest.com, operated by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA, more information at https://policy.pinterest.com/de/privacy-policy
- youtube.com, operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, for more information see https://www.google.de/intl/de/policies/privacy(

These plugins are each marked with the logo of the corresponding social network.

11.2 Data transfer through social plugins

When you visit our pages, a direct connection is established between your browser and the server of the social network via the plugin, which provides them with the information that you have visited our TVB Pitztal services with your IP address. Social networks may also be able to recognize via the plugin that you are on TVB Pitztal services without clicking on the plugin. By integrating the plugins, the operator of the social network receives the information that you have accessed the corresponding site of the TVB Pitztal services. If you interact with social plugins, the corresponding information is transmitted directly from your browser to the operator of the social network and stored there. Further information on this can be found in the respective data protection declarations of the social networks.

In the course of participating in the messenger communication organized by us, the end customer must consent to the processing and use of their personal data (e.g. surname and first name, telephone number, messenger ID, profile picture and chat or message history) in accordance with Art. 6 para. 1 lit. a GDPR.

The responsible provider of the messenger is

- Whatsapp is WhatsApp, Inc, 1601 Willow Road, Menlo Park, California 94025, USA; the privacy policy is available at https://www.whatsapp.com/legal/#privacy-policy
- Facebook Messenger Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA; the privacy policy is available at facebook.com/about/privacy
- Telegram the Telegram Messenger LLP 71-75 Shelton Street, Covent Garden, London, United Kingdom; the privacy policy is available at https://telegram.org/privacy
- Insta News MessengerPeople Inc, 314 27th Avenue, San Mateo, CA, 94403, USA; this privacy policy remains applicable.

Consent to data processing can be freely revoked at any time; for this purpose, the end customer always has the option of contacting the respective MessengerPeople customer with the request to delete their information and personal data or to stop sending the information to them. The customer of MessengerPeople GmbH must then ensure that all information about the end customer is immediately deleted from the system.

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

The TVB Pitztal services use SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing as well as a right to rectification, blocking or erasure of this data at any time. You can contact us at any time with regard to this and other questions on the subject of personal data. Please contact us for information: Tourismusverband Pitztal Unterdorf 18 A 6473 Wenns im Pitztal, Tirol Tel: +43 (0) 5414 86 999 Fax: +43 (0) 5414 86 999-88
E-mail: datenschutz@pitztal.com
Finally, you have the right to lodge a complaint with the Austrian Data Protection Authority (Hohenstaufengasse 3, 1010 Vienna, dsb@dsb.gv.at, www.dsb.gv.at.