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COVID-19 rules Hochzeiger

For a safe stay and impressive mountain experience.

Important information about the start of the season and the Covid 19 protective measures

Dear guests, landlords and business partners!
The winter season 2020/21 is coming soon and so we are carefully preparing us for the winter operation - accompanied by new challenges. The protection and safety for our guests, as well as for our employees, have top priority. A clear communication and following the rules are important for a safe stay. We are all responsible for a good and safe coexistence and if we adhere to the given rules, nothing stands in the way for an unforgettable Hochzeiger mountain experience.

last update: 17.11.2020
This page will be continuously updated. We reserve the right to make changes at any time.

Please note, that the official requirements can change at any time and our measures are continuously adapted. 

 

UPDATE - WINTER START 2020/21:
New planned ski area opening date: 7th of December 2020

A lockdown was imposed again on Austria from 17th of November until 6th of December 2020.
New planned opening date for the Hochzeiger ski resort is expected Monday, 7th of December 2020 (subject to official approval)

If, due to official requirements, no ski operation is possible on 7th of December 2020 - the opening of the ski area will be planed on 17th of December 2020.

 

PROTECTION-MEASURES FOR THE SAFETY OF OUR GUESTS
Covid-19 rules for the Hochzeiger mountain railways

Hochzeiger gondolas start earlier in the morning:
From 19th of December 2020 the Hochzeiger gondolas will start operating at 8:00 a.m. This offers the possibility of equalizing the number of visitors. (From 7th of December until 18th of December 2020 the gondola lift will start operating at 8.45 a.m.)

Gondola butler:
You can find the specially trained staff members at the entries and exits of the gondola station. They will have a look on our visitors, check the distance rules and they are also contact person for your questions.

Ski pass tickets - advanced purchase:
Due to the special situation and to avoid large numbers of people at the ticket office area, please use the possibility to buy your ticket via our online shop at www.hochzeiger.com. Furthermore, ski pass tickets can also purchased in advance in numerous hotels or at the local information points of the Pitztal tourist office.

Purchase of group ski passes:
For a quick and secure purchase of group ski pass tickets (from 20 people), we ask group leaders to contact us in advance at info@hochzeiger.com.

Ski buses:
A higher number of buses will be available.

Mouth and nose protection duty:
This applies to all Hochzeiger mountain railway facilities (gondolas, chairlifts, two-person T-bar lifts, ticket office area, ski depot, sanitary / toilet facilities, first aid rooms, ski buses, restaurants, etc.) It must also be worn in all waiting areas and during the whole ascent or descents with the lifts.

Disinfection:
The surfaces of the mountain railway equipment will be cleaned and disinfected in regular intervals. Care is also taken for regular ventilation of the closed station buildings and restaurant areas. The sanitary facilities are equipped with hygiene items provided for disinfection and are thoroughly cleaned or disinfected at regular intervals.

Zeiger restaurant and swiss stone pine bakery:
The Zeigerrestaurant and the swiss stone pine bakery will be opened with the necessary space. The mouth and nose protection must be worn to and from the tables as well as in the free-flow area and in the toilet facilities. No mouth and nose protection is required at the tables themselves. In all restaurants, the prescribed table distances are observed or appropriate separating devices (e.g. glass pane) are attached.

Please note the notes!
We ask you for attention. Have a look on notices from signs, posters, staff, etc. and to the generally applicable rules of conduct. Pay attention to floor markings and guidance systems in the waiting areas and at the ticket office area.

Hochzeiger Bergbahnen employees:
All employees at the lifts and in the catering areas are equipped with mouth and nose protection and are continously trained in the applicable COVID-19 hygiene measures. The body temperature of all employees is measured daily before starting work.

GENERAL COVID–19 RULES WHEN USING THE CABLE CARS

  • Minimum distance of 1 meter to people who do not come from the same household.
  • Mouth and nose protection duty (facemask, scarf, etc.) in all mountain railway facilities or in the waiting areas. With the exception of children up to 6 years of age or people who cannot be expected to wear mouth and nose protection for health reasons.
  • Pay contactless - avoid cash payment.
  • Please follow the instructions of our staff members.
  • Avoid shaking hands and hugs.
  • Wash hands several times a day with soap and water for at least 30 seconds or, if possible, use the disinfectant dispenser provided.
  • Avoid touching the face.
  • Sneeze and cough into the crook of your arm or a handkerchief.
  • Used handkerchiefs belong in the rubbish bin.
  • If there are any signs of illness, stay at home and in suspected case, please call the health hotline 1450.

You will find current information on COVID– 9 on the following pages:

https://www.wko.at/service/corona.html
https://www.tirol.at/informationen-coronavirus

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